Without CallDefender you are losing 10% of your business!
Call Defender protects your business by ensuring you never miss a sales opportunity again, and provides you with the peace of mind you need to protect your business from legal disputes.
Out of the thousands of calls we process every day,
over 10% are MISSED.
With CallDefender protecting your business you'll
- Never miss a potential customer again*. With missed call email notification you will always know when you have missed a call and using the instant call redirection service you will always be in arm's length of your business line, whether you are in your office, at home or on the road.
- Have access to call recordings, which you can use to train your staff or resolve legal disputes.
- Be able to track exactly which advertising works, so you can save money by reducing ad spend on ineffective advertising.
- Increase Profits, by allowing you to focus on advertising that actually works.
- Get the convenience of receiving your calls wherever you are.
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What would it mean for your business if you could recapture 10% more leads?
How Does CallDefender Work?
You can miss phone calls for a number of different reasons:
- You simply aren't present to answer the phone when it rings. (about 6% of all the calls we process fail because of this).
- You are already on the phone, so the person calling you hears a busy tone. Without Call Defender when you are on the telephone, you will usually never be aware that someone has tried to call you. Can you really afford to miss new business whilst dealing with mundane calls? (about 3% of all the calls we process fail because the line is busy).
- The call never actually gets through to your phone, so your phone never rings. This usually happens when there is a fault on your line and it actually happens more than you might think (about 1% of all the calls we process fail in this way).
Call Defender identifies each of these missed call types, helping you recapture potential lost leads.
Out of all the calls we process every day over 10% of the calls are missed.
CallDefender helped us recapture £12,600 worth of sales in just 4 months. I wasn't sure if it would help us, because I thought we answered all our phone calls, but I thought that tracking my advertising was a good idea, so I signed up. Now I recommend CallDefender to every business.
- Rachael Vorster, Advanced Closures Ltd
With CallDefender You Get:
- Missed call email notifications; so every time you miss a call for whatever reason you will receive an email telling you the phone number of the person that called and the reason you missed that call.
- Call 'follow me'; allows your phone to ring wherever you are. You simply tell Call Defender which telephone number you want all your calls to be routed to. Send your calls to any destination (such as a landline or mobile) at the click of a button.
- Call recordings; all incoming calls can be recorded. You can use these recordings for training and quality purposes. You can also use them to verify quotations and resolve legal disputes.
- Multiple UK numbers; you can use multiple numbers to track how many calls each of your adverts generates. Using Call Defender's reports you can then choose to axe the advertisements which do not perform.
- Choose any UK number type; get a local number (01xx or 02xx) to seem more like a local business, even when using 'follow me' to send calls to your mobile. Also available are non-geographic numbers, like 0845's or 0800's to give your business a more professional image.
Example use of Missed Call Email Notification
One of our clients in the kitchen industry decided to use Call Defender and within 2 weeks they had utilized the missed call email notification service to successfully recapture 5 potential customers and arrange appointments with them. These appointments then resulted in 2 sales, totaling in over £10,000, which would have been lost without Call Defender.
*Missed call notifications can only be sent when the calling party provides their caller line identification.
Example use of Call Recordings
One of our clients in the plumbing industry had one of their customers complain about them to Trading Standards about a problem which had already been resolved according to Trading Standards advice. This client used their call recordings of these conversations to quickly prove to Trading Standards and the customer that this problem had already been resolved adequately, which prevented them from having to deal with a potentially length and costly dispute.
Example use of 'follow me' call forwarding
One of our clients in the consultancy industry was using Call Defender to analyse their advertising responses. However while he was out of the office on business his telephone line was disconnected due to nearby building work. Call Defender instantly started sending him email alerts telling him that his phone was failing to ring. He then logged on to Call Defender and redirected his phone numbers to his mobile and called back the few missed calls, to recapture the business. He was extremely pleased that he did not lose any business that day.
Call us on 0844 77 44 591
or email us
CallDefender Packages & Pricing:
The table below details the different Call Defender packages available. Inclusive landline minutes are the number of free minutes you get when forwarding your Call Defender telephone numbers to any landline (geographic) number. There are additional charges for forwarding your calls to other numbers.
| Call Defender | Call Defender Pro | |
|---|---|---|
| UK Numbers Included | 3 | 5 |
| Inclusive Landline Mins * | 300 | 500 |
| Setup Fee | £50 | £50 |
| Monthly Fee | £25 | £30 |
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Buy Online or
Call Us On: 0844 77 44 591
* Call charges apply once all inclusive landline minutes are used within a given month of ir you are forwarding your calls to any other UK telephone number (i.e. mobile numbers). Please see full call charges here.